Shared Services

PCS offers a suit of specialized shared services platforms allowing it’s customers to focus on core businesses. Our suit of shared services help capitalize some of the benefits of best in breed talent & also benefits due to economies of scale achieved by combining some of the non core functions of an organization.

We offer end to end integration of these shared services by leveraging on our extensive knowledge in running these services supported by most of the leading platforms.


 Payroll and benefits management

 Personnel records maintenance

 Leave and attendance

 HRMIS record generation

 ERMS design

 Separation processing

 Performance system design



 Training needs analysis

  Training curriculum design

 360 appraisal systems

 Executive coaching

 Assessment centers

 Psychometric profiling

  Training curriculum design

 360 appraisal systems

 Executive coaching

 Assessment centers

 Psychometric profiling


Procure to pay

  Transaction processing

 Accounts payable

 Travel and expense processing.

 Financial integrity

 Vendor statement reconciliations

  Interface management

 Payment accuracy controls.

 Help desk

 Vendor self-help portals.

Order to Cash

  • Collections and accounts receivable
  • Managing and processing collections
  • Maintaining ledger
  • Applying cash.
  • Order management and billing
  • Managing contracts and sales orders
  • Order-to-cash analytics
  • Authorizing and managing credit
  • Revenue assurance activities.

Record to report

  • Asset and transactional processing, including fixed assets, intercompany accounting and cash management and banking.
  • Period close and data integrity, including master data maintenance, account reconciliation and analysis.
  • Financial and government reporting, financial, tax, management and regulatory reporting.

Quality Assurance

  • Call monitoring
  • Quality checks
  • Call logging
  • Feedback delivery
  • Compliance checks
  • Call calibrations
  • MIS & reporting
  • Quality Consulting
  • Analysis and trending
  • SLA management
  • Adhoc reports
  • Process improvement consulting

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